Refund Policy

Effective September 12, 2026

Subscription tiers

Cancel at any time from your account — access continues until the end of your current billing period, and you will not be charged again after that.

We offer a 14-day money-back guarantee on your first payment: email [email protected] within 14 days of your first charge and we will refund it in full, no questions asked.

Card statements and Stripe receipts may show our previous trading name until the payment processor record is updated.

Concierge ($499 one-time)

If your human-reviewed return has not yet started, email [email protected] for a full refund. Once review work has started, the fee is non-refundable.